Privacy Policy

This Privacy Policy outlines the types of information collected from users ("you" or "user") of the Ponterra.eco website ("website" or "site") and how that information is used and protected. By accessing or using the website, you acknowledge and agree to the terms and practices described in this Privacy Policy.

1. Information Collection

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it while using the website. This may include your name, email address, phone number, and any other information you choose to provide through contact forms or account registration.

1.2 Log Files:

Our website automatically collects certain non-personal information when you visit or interact with it. This information may include your IP address, browser type, operating system, referring URLs, and other anonymous statistical data. This data is used to analyze trends, administer the site, and gather demographic information for aggregate use.

2. Use of Information

2.1 Personal Information:

We may use the personal information you provide to respond to your inquiries, process your requests, provide the services you request, and improve our website's functionality and user experience. We may also use your information to send you promotional emails or newsletters if you have opted to receive them. You have the option to unsubscribe from these communications at any time.

2.2 Non-Personal Information:

Non-personal information collected from users may be used to analyze trends, track user movements, gather demographic information, and improve our website's performance and services.

3. Information Sharing

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business. These service providers have agreed to keep your information confidential and use it solely for the purposes we have specified.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit certain web pages. They help us analyze web traffic, remember your preferences, and provide a customized experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain parts of our website.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to remove that information from our records.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time, and the updated version will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at simon@ponterra.eco. By using our website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, please do not use our website.